Returns & Exchanges
At RODEO Pine-Avenue Apparel, we want you to love your purchase, but if you are not completely satisfied, we offer 30-day returns on all unworn items with original tags. Our streamlined process ensures your exchange or refund is handled with the same care we put into our fashion collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all RODEO hangtags are attached and the garment is in its original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.